Portfolio
Two case studies from the last few years. Both are research-led, both reframed the question before answering it.
Virtual Whiteboard Exploration
Meta · Facebook Reality Labs
Can you whiteboard in VR without a stylus? Turns out yes, but only after asking a better question.
Adjudications Discovery
Ministry of Justice UK
275,000 prison cases a year, managed on paper. Discovery research to understand why the process was failing and what to do about it.